Panda Education
Founded in 2004
Hotline: 400 820 3587
Panda Education
Founded in 2004
Hotline: 400 820 3587
Terms & Conditions For Private Courses At Panda Education
Please kindly read all items clearly
Teaching Duration
Standard lessons last 50 minutes and standard classes consist of two lessons with a ten minute break between them (i.e. 110 minutes including a 10 minute break). For those that require classes of a shorter duration. Panda will add a RMB30 supplementary fee on top of the class fee, which will be charged as a percentage of the standard class duration.
Payment Period
The full cost of your chosen course must be paid in one lump sum within 7 days of signing the course contract.
Payment Option
Payments can be made via Chinese cash, bank transfer, bank cards, Alipay and WeChat. For those that require payment by an international credit card, Panda will extra charge 3% of the total expense.
Teaching Language
Lessons are taught in Mandarin Chinese (Mandarin course/English course/Japanese course) and English (Mandarin course/English course) as standard. If you wish to be taught Mandarin with another secondary language, please contact us to determine the supplementary fee.
Course Schedule
A course schedule must be agreed upon before the course begins. Thereafter, a Panda representative must approve of alterations to this course schedule.
Cancellations & Suspensions
If students cancel a lesson less than 4 hours in advance then students will still have to pay for a full tuition of the lesson(s) which he/she booked. Similarly, if Panda cancels a lesson less than 4 hours in advance then students can request their choice of a free replacement lesson or a reimbursement for the value of the reserved lesson(s). The cancellation time should be during 9 am to 9 pm.
Public Holiday
All lessons will be suspended during National Chinese Public Holidays.
Teaching Location
Your choice. Panda's teachers are happy to provide lessons in the students' office, home, or at one of Panda's three schools. A reasonable transportation fee will be additionally charged if the teaching place which you request is far away Panda school and/or subway station. The details are as follow:
- Only those students who choose private courses may be subject to an additional transportation fee.
- The Transportation Fee consists of a Location fee and a Distance fee.
- The Location Fee and the Distance Fee will be charged separately.
- If the teaching location is over 30 km from the center of Shanghai City, extra Transportation Fee will be calculated case by case.
The location fee is calculated according to the distance between the teaching location in Shanghai, and center of Shanghai City.
The distance fee is calculated according to the distance between the teaching location and the closest metro station.
Transferring Lessons
- Student(s) may transfer a part or all of the lessons to his/her spouse, children and parents without incurring any extra charge.
- Student(s) may transfer all the remaining lessons a specific person who is not a “family member”. 3% lesson transfer service fee will be extra charged.
Standard Teaching Hours
Standard Teaching hours for Panda are between 09:00 and 21:00. A supplementary fee will be charged for any lessons that take place before 09:00 or after 21:00
Early Morning Class Fee
Late Evening Class Fee
Transferring Lessons
- Student(s) may transfer a part or all of the lessons to his/her spouse, children and parents without incurring any extra charge.
- Student(s) may transfer all the remaining lessons a specific person who is not a “family member”. 3% lesson transfer service fee will be extra charged.
Demo Lesson
Each new student is entitled to one demo lesson so that they can assess the quality of Panda teaching for themselves.
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