Terms & Conditions For Private Courses At Panda Education
Please kindly read all items clearly
Standard lessons last 50 minutes and standard classes consist of two lessons with a ten minute break between them (i.e. 110 minutes including a 10 minute break). For those that require classes of a shorter duration Panda will add a 30RMB supplementary fee on top of the class fee, which will be charged as a percentage of the standard class duration.
The full cost of your chosen course must be paid in one lump sum within 7 days of signing the course contract.
Payments can be made via Chinese cash, bank transfer, bank cards, Alipay and WeChat.For those that require payment by an international credit card, Panda will extra charge 3% of the total expense.
Lessons are taught in Mandarin Chinese and English as standard. If you wish to be taught Mandarin with another secondary language, please contact us to determine the supplementary fee.
A course schedule must be agreed upon before the course begins. Thereafter, a Panda representative must approve of alterations to this course schedule.
Cancellations & Suspensions
If students cancel a lesson less than 24 hours in advance then students will still have to pay for a full 100 minute lesson, regardless of the requested duration of the lesson may have been. Similarly, if Panda cancels a lesson less than 24 hours in advance then students can request their choice of a free replacement lesson or a reimbursement for the value of a 100 minutes lesson.
All lessons will be suspended during National Chinese Public Holidays.
Your choice. Panda’s teachers are happy to provide lessons in the students’ office, home, or at one of Panda's four schools. A reasonable transportation fee will be additionally charged if the teaching place which you request is far away Panda school and/or subway station. The details are as follow:
Standard Teaching Hours
Each new student is entitled to one demo lesson so that they can assess the quality of Panda teaching for themselves.