Terms & Conditions For Private Courses At Panda Education

    Please kindly read all items clearly

  • Teaching Duration

    Standard lessons last 50 minutes and standard classes consist of two lessons with a ten minute break between them (i.e. 110 minutes including a 10 minute break). For those that require classes of a shorter duration Panda will add a 30RMB supplementary fee on top of the class fee, which will be charged as a percentage of the standard class duration.

    Payment Period

    The full cost of your chosen course must be paid in one lump sum within 7 days of signing the course contract.

    Payment Opertion

    Payments can be made via Chinese cash, bank transfer, bank cards, Alipay and WeChat.For those that require payment by an international credit card, Panda will extra charge 3% of the total expense.

    Teaching Language

    Lessons are taught in Mandarin Chinese and English as standard. If you wish to be taught Mandarin with another secondary language, please contact us to determine the supplementary fee.

    Course Schedule

    A course schedule must be agreed upon before the course begins. Thereafter, a Panda representative must approve of alterations to this course schedule.

    Cancellations & Suspensions

    If students cancel a lesson less than 24 hours in advance then students will still have to pay for a full 100 minute lesson, regardless of the requested duration of the lesson may have been. Similarly, if Panda cancels a lesson less than 24 hours in advance then students can request their choice of a free replacement lesson or a reimbursement for the value of a 100 minutes lesson.

    Public Holiday

    All lessons will be suspended during National Chinese Public Holidays.

    Teaching Location

    Your choice. Panda’s teachers are happy to provide lessons in the students’ office, home, or at one of Panda's four schools. A reasonable transportation fee will be additionally charged if the teaching place which you request is far away Panda school and/or subway station. The details are as follow:

    • Only those students who choose private courses may be subject to an additional transportation fee.
    • No Transportation Fee will be charged for those students who attend lessons at one of Panda’s schools or less than 800 meters from Panda schools.
    • The Transportation Fee consists of a Location fee and a Distance fee.
    • The Location Fee and the Distance Fee will be charged separately.
    • If the teaching location is over 30 km from the center of Shanghai City, extra Transportation Fee will be calculated case by case.
    • The location fee is calculated according to the distance between the teaching location in Shanghai, and center of Shanghai City.
    • The Distance fee is calculated according to the distance between the teaching location and the closest metro station.

    Standard Teaching Hours

    • Standard Teaching hours for Panda are between 09:00 and 21:00. A supplementary fee will be charged for any lessons that take place before 09:00 or after 21:00
    • Early Morning Class Fee
    • Late Evening Class Fee

    Demo Lesson

    Each new student is entitled to one demo lesson so that they can assess the quality of Panda teaching for themselves.

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